Comparison

Compare Inspectlet vs Lucky Orange

See this comparison of Inspectlet vs Lucky Orange.

Snapshot

Website recording, heatmaps and A/B testing of website visitors.

Snapshot

Heatmaps, visitor recordings, live chat and conversion funnels in one platform

For

Midsized businesses looking for a way to monitor how people are using the site and identify website errors to increase conversions

For

Customers looking for a good all round conversion tool with the ability to live chat with website visitors in real time.

What is Inspectlet?

Inspectlet is a website conversion tool with a core focus on monitoring user behaviour. Monitoring how users navigate your website can be a great way to spot usability issues and bugs. It can also help you to streamline the user journey – and by doing so maximise conversion rates. Inspectlet monitors behaviour through a range of different methods. This includes session recording and a variety of heatmaps. They also offer you a range of reports and analytics to show user behaviour in terms of conversion funnels.

Who are Lucky Orange?

Lucky Orange is a popular website conversion tool, used on over 100,000 websites. It offers users a range of features to help you engage the people visiting your website. These include a simple to use dashboard, giving you access to a range of analytics and reports. These reports show conversion funnels which tell you where people are entering and leaving your website. The product gives you ways to view user behavior with heat maps and visitor recordings. You can also set up polls and chat to visitors in real time. Lucky Orange has positioned itself, as an affordable, accessible service, with a good range of features.

Profile: Inspectlet

Category:
Website Conversion Tools
Website:
inspectlet.com
Founded:
2011
Headquartered:
Santa Clara, CA, US
Deployment:
Javascript code inserted onto website
Starting Price:
$39 / month
Suitable For:
Mid-sized organizations

Profile: Lucky Orange

Category:
Website Conversion Tools
Website:
luckyorange.com
Founded:
Shawnee Mission, KS, US
Headquartered:
USA
Deployment:
Javascript code inserted onto website
Starting Price:
$10 / user / month

Features

  • Session recording gives you full visibility over how people are using the site
  • Powerful filtering and audience segmentation show you how specific demographics are using the platform
  • Comprehensive range of heatmaps including clicks and estimations as to where customers are looking
  • Easy to get started with the platform with only a few lines of code needed to implement
  • Good A/B testing functionality, with metrics to show how successful changes have been in getting conversions
  • Website editor functionality
  • Unique functionality to monitor JavaScript errors and network requests

Features

  • Dashboard is easy to understand and customizable, allowing you to put the information you want to see on the front page
  • Strong analytics and reporting of visitors, such as top visited pages, landing pages, and where readers have come from
  • You can view users of your site in real time, view their past activity, and then start a live chat with them
  • Good range of audience segments to find the audience you need to drive more engagement with
  • Very cost effectivee service
  • Dynamic heatmaps that allow you to see how visitors are interacting with drop down menus, a feature not available with some other platforms
  • Building forms and live chats is easy with advanced features such as ‘Suggested Response’ for automated replies

Expert Insight

Inspectlet is a good website conversion tool if you are looking for really detailed information on user behavior. There are a range of different heatmaps and reports which allow you to drill down and get to grips with how users are interacting with your site. The session recording is also useful. This platform is also good for customers looking for easy to use A/B testing. The platform has a HTML and CSS code editor which allows you to easily make changes, and then comprehensive reports to see how successful those changes have been.

This is not the most fully featured platform – you cannot create custom polls to place on your site. It’s also not the most cost effective. But it is one of the easiest tools out there to monitor the ways users navigate your website, and test ways to increase your conversion rates. If you’re a mid sized business looking for this functionality as well as being able to identify JavaScript errors, Inspectlet is a good platform to consider.

Expert Insight

Lucky Orange is a great platform to make sure your website is working well and to engage with users. It offers a range of monitoring capabilities which allow you to see how users are interacting with your site and content. The major strength of this service is that it allows you to see what users are doing in real time and allows you to initiate a chat with them through the platform. This can be a really useful tool to get feedback, which is much more personalized than the more static forms offered by some competitor services.

Lucky Orange could be improved in the design department. It’s user interface and dashboard are fully featured but is not as intuitive as some competitors. Poll and live chat windows could also be improved to make them more customizable. However, this is a very well-priced platform with a lot of features to help you improve the engagement with your website.