Product Comparison

Mimecast Cloud Archive vs Global Relay Archive

Common Comparisons

Overall Score
Features
Ease of Use for Administrators
Ease of Use for End Users
Support
Value for Money
Customer Satisfaction

Summary

Review date: November 20th 2018

Snapshot: Offers archiving, compliance and advanced e-discovery.

What is the Mimecast Cloud Archive?

Mimecast is one of the largest global email cyber security vendors. They have a large suite of cloud based security applications to protect organisations from email and web based security threats. Mimecast’s Archiving platform is a cloud based solution. It’s mainly aimed at enterprise customers. It offers businesses a single archive for emails and files. This helps businesses become legally compliant and protect company data. The service retains all inbound, outbound and internal emails, with detailed meta-data, for instant searching by employees and administrators with advanced E-Discovery.

For: Organizations looking for an email archive with full legal compliance and streamlined management and data recovery.

Not For: Small businesses looking for low cost email archiving as part of an email security bundle.

Mimecast Cloud Archive Features:

  • It’s very quick to search the email archive, with an SLA guaranteeing a seven second search time to find emails
  • Comprehensive audits are offered to show all access to the archive
  • Automated mailbox size and retention management to reduce the cost of storage and infrastructure
  • Archive management is straightforward, with E-Discover allowing self-service review and legal hold tools
  • Offers full legal compliance for archiving
  • IT admins can configure recovery and search easily to recover individual emails, entire mailboxes and folders, without being able to edit them
  • End users can look back over their own email archive to find correspondence

Expert Insight:

Mimecast’s Cloud Archive is a popular archiving solution which will store emails, folders and whole mailboxes in a secure archive, where they cannot be edited. They guarantee full legal compliance for businesses, with a quick search function and easy management. Speed of search is important when it comes to email archiving, and Mimecast offer an SLA which guarantees that archive searching will take seven seconds or less. The platform offers auditing of everyone who has access to the archive, which is another important factor to achieve legal compliance.

This platform is suited for large enterprises, so is capable of storing large amounts of data. While search is quick for individual email, exporting emails in bulk can be tricky, and may require support. Moving the archive to a different platform can also incur high export fees. Overall though, Mimecast offer a strong archiving solution. It’s quick, offers full legal compliance and is secure. We recommend shortlisting this product.

Overall Score
Features
Ease of Use for Administrators
Ease of Use for End Users
Support
Value for Money
Customer Satisfaction

Summary

Review date: September 28th 2018

Snapshot: Offers archiving for email, instant messaging mobile and social media with searching and analytics.

Who are Global Relay?

Global Relay are a leading provider of cloud-based message archiving and eDiscovery solutions. Founded in 1999 they manage data for more than 20,000 customers globally. They’re core customers are financial intuitions. They offer an archiving service that unifies all of an organization’s electronic communications in a single archive. This includes email, instant messaging, mobile communications and social media. They store data for up to 400,000 users in one archive, in a searchable database. These records are non-rewritable and tamper-proof to ensure legal compliance. They also store all meta-data and comprehensive logging and audits.

For: Larger organisations, especially financial institutions, looking for comprehensive auditing and logging of all electronic communications.

Not For: Small and midsized businesses looking for a low-cost email archiving solution.

Global Relay Features:

  • Offers archiving of multiple electronic communications beyond email, with instant messaging, market data chat, mobile messaging, social media, voice and web
  • Reliable and secure communications archiving, which only stores data once to save money and storage space
  • Archive is completely tamperproof with comprehensive eDiscovery tools and legal hold, ensuring full legal compliance
  • End users can access their own archive with manageable policies, without being able to edit them
  • Archives can be accessed on mobile, web and within Outlook
  • Full auditing of who has accessed the archive with flexible, role-based permissions
  • Easy to use service, with fast support response times
  • Allows very specific keyword searches
  • Range of analytical features, with communication timelines, interactive charts and user activity monitoring which can help improve the overall security of a business’s

Expert Insight:

Global Relay offers an advanced and comprehensive email archiving service. The archive is secure and tamperproof, able to scale and secure large amounts of data. The archive can store all types of electronic communications, including wit instant messaging platforms such as Slack. This will help ensure full legal compliance and prevent data loss for large enterprises. There a range of audits available and admin controls such as retention policies and roles-based access. However, smaller companies should be aware that the service is very expensive. Fees to export data are very high, with some customers reporting they were billed up to $50 per GB, leading to an overall cost of $82,500 to transfer their archive to another platform. Global relay also does not advertise an SLA on archiving speed.

While costs can be high, the advanced admin features and analytics make this platform a strong solution for larger companies who need full archiving of all email communications. This is a one-stop shop for securing and storing all electronic communications within a business. If this meets your criteria, consider shortlisting Global Relay.

Overall Score
Features
Ease of Use for Administrators
Ease of Use for End Users
Support
Value for Money
Customer Satisfaction

Summary

Review date: November 20th 2018

Snapshot: Offers archiving, compliance and advanced e-discovery.

What is the Mimecast Cloud Archive?

Mimecast is one of the largest global email cyber security vendors. They have a large suite of cloud based security applications to protect organisations from email and web based security threats. Mimecast’s Archiving platform is a cloud based solution. It’s mainly aimed at enterprise customers. It offers businesses a single archive for emails and files. This helps businesses become legally compliant and protect company data. The service retains all inbound, outbound and internal emails, with detailed meta-data, for instant searching by employees and administrators with advanced E-Discovery.

For: Organizations looking for an email archive with full legal compliance and streamlined management and data recovery.

Not For: Small businesses looking for low cost email archiving as part of an email security bundle.

Mimecast Cloud Archive Features:

  • It’s very quick to search the email archive, with an SLA guaranteeing a seven second search time to find emails
  • Comprehensive audits are offered to show all access to the archive
  • Automated mailbox size and retention management to reduce the cost of storage and infrastructure
  • Archive management is straightforward, with E-Discover allowing self-service review and legal hold tools
  • Offers full legal compliance for archiving
  • IT admins can configure recovery and search easily to recover individual emails, entire mailboxes and folders, without being able to edit them
  • End users can look back over their own email archive to find correspondence

Expert Insight:

Mimecast’s Cloud Archive is a popular archiving solution which will store emails, folders and whole mailboxes in a secure archive, where they cannot be edited. They guarantee full legal compliance for businesses, with a quick search function and easy management. Speed of search is important when it comes to email archiving, and Mimecast offer an SLA which guarantees that archive searching will take seven seconds or less. The platform offers auditing of everyone who has access to the archive, which is another important factor to achieve legal compliance.

This platform is suited for large enterprises, so is capable of storing large amounts of data. While search is quick for individual email, exporting emails in bulk can be tricky, and may require support. Moving the archive to a different platform can also incur high export fees. Overall though, Mimecast offer a strong archiving solution. It’s quick, offers full legal compliance and is secure. We recommend shortlisting this product.

Overall Score
Features
Ease of Use for Administrators
Ease of Use for End Users
Support
Value for Money
Customer Satisfaction

Summary

Review date: September 28th 2018

Snapshot: Offers archiving for email, instant messaging mobile and social media with searching and analytics.

Who are Global Relay?

Global Relay are a leading provider of cloud-based message archiving and eDiscovery solutions. Founded in 1999 they manage data for more than 20,000 customers globally. They’re core customers are financial intuitions. They offer an archiving service that unifies all of an organization’s electronic communications in a single archive. This includes email, instant messaging, mobile communications and social media. They store data for up to 400,000 users in one archive, in a searchable database. These records are non-rewritable and tamper-proof to ensure legal compliance. They also store all meta-data and comprehensive logging and audits.

For: Larger organisations, especially financial institutions, looking for comprehensive auditing and logging of all electronic communications.

Not For: Small and midsized businesses looking for a low-cost email archiving solution.

Global Relay Features:

  • Offers archiving of multiple electronic communications beyond email, with instant messaging, market data chat, mobile messaging, social media, voice and web
  • Reliable and secure communications archiving, which only stores data once to save money and storage space
  • Archive is completely tamperproof with comprehensive eDiscovery tools and legal hold, ensuring full legal compliance
  • End users can access their own archive with manageable policies, without being able to edit them
  • Archives can be accessed on mobile, web and within Outlook
  • Full auditing of who has accessed the archive with flexible, role-based permissions
  • Easy to use service, with fast support response times
  • Allows very specific keyword searches
  • Range of analytical features, with communication timelines, interactive charts and user activity monitoring which can help improve the overall security of a business’s

Expert Insight:

Global Relay offers an advanced and comprehensive email archiving service. The archive is secure and tamperproof, able to scale and secure large amounts of data. The archive can store all types of electronic communications, including wit instant messaging platforms such as Slack. This will help ensure full legal compliance and prevent data loss for large enterprises. There a range of audits available and admin controls such as retention policies and roles-based access. However, smaller companies should be aware that the service is very expensive. Fees to export data are very high, with some customers reporting they were billed up to $50 per GB, leading to an overall cost of $82,500 to transfer their archive to another platform. Global relay also does not advertise an SLA on archiving speed.

While costs can be high, the advanced admin features and analytics make this platform a strong solution for larger companies who need full archiving of all email communications. This is a one-stop shop for securing and storing all electronic communications within a business. If this meets your criteria, consider shortlisting Global Relay.