Product Comparison

Symantec Secure Web Gateway vs Zscaler Web Security

Common Comparisons

Overall Score
Threat Protection
Monitoring and Reporting
Administrative Features
Data Loss Prevention

Summary

Review date: October 26th 2018

Symantec Secure Web Gateway came into existence after Symantec bought Blue Coat in 2016 and rebranded their ‘Blue Coat Cloud-Delivered Web Security’ product. The service offers URL filtering, inbound and outbound threat protection, in depth reporting and administration controls. This service has the largest overall market share of the Secure Web Gateways reviewed by Expert Insights. The service integrates many of Symantec’s threat protection and anti-virus products to create comprehensive web filtering for employees and web protection for your organisation.

Benefits of Symanec Secure Web Gateway

  • Powered by Symantec’s Global Intelligence Network which provides real time threat protection updates
  • Integrates multiple Symantec protection and anti-virus products
  • Reliable and trusted brand
  • Integration with a range of products such as data loss prevention solutions
  • Granular security policies allow administrators to monitor, block or allow access to millions of specific URLs
  • Strong reporting and analytics tools
  • Multiple directory integration and authentication options

What you should know about Symantec Secure Web Gateway

  • Expensive option with multiple integrated products
  • Poor support according to customers
  • User interface is less developed and accessible than some competitors such as Zscaler

Expert Insights Verdict on Symantec Secure Web Gateway

Symantec Secure Web Gateway is feature rich, functional and a trusted brand. It’s a safe choice for web security, with good reporting and analytic tools, monitoring capabilities and threat protection. It’s fast and efficient, as well as reliable. There is a large number of Symantec products integrated with this service, contributing to its effectiveness. However, this also means that the service is one of the most expensive secure web gateways on the market. Customers have also reported that the administration tools can be difficult to navigate, likely due to the granular controls. The administrator dashboard offers good monitoring tools but is not as easy to use as the dashboards offered by competitors such as Zscaler. Customers have also reporting that the customer support is poor, with problems being difficult to resolve. The high level of features and reliable service means that Expert Insights would recommend Symantec to corporate organisations who need solid reliable web security and filtering, with granular controls.

Expert Insights would recommend Symantec to large businesses who need the most reliable and trusted web security service.

Overall Score
Threat Protection
Monitoring and Reporting
Administrative Features
Data Loss Prevention

Summary

Review date: October 26th 2018

Zscaler Web Security is a secure web gateway delivered as a cloud service, aiming to give businesses all the protection they need to defend themselves from online threats. The Zscaler platform defends against malware, advanced threats, phishing, browser exploits, malicious URLs and botnets. As well as web security, the service offers web filtering, firewalls and anti-spam functions. Admins have access to real time reporting and centralized analytics to ensure all users are safe from threats.

Zscaler were on of the first companies to offer cloud web security which worked with minimal software installed on a user’s desktop.

Benefits of Zscaler Web Security

  • Good threat protection features including real time threat protection, optional cloud sandboxing for malicious files, anti-virus protection and DNS security
  • Excellent real time visibility analytics and reporting, with per-user views and real time logs
  • Granular administrative controls, including UR filtering, bandwidth control and DNS filtering
  • Focus on data protection
  • Full SLL visibility and smart cloud intelligence
  • ‘Continue anyway’ feature option, so if users know a site to be safe they can click through and reduce the burden on IT teams
  • Reduced latency while still maintaining inspection
  • One click Office 365 integration
  • Good customer service
  • Customers report that the performance is very good, with easy blacklisting and whitelisting
  • High levels of customer satisfaction

What you should know about Zscaler

  • A range of different products and features are offered by Zscaler, so discussions with sales will be necessary to ensure you get all the features your organisation needs
  • Threat intelligence capability research is not as strong as some competitors

Expert Insights Verdict on Zscaler

Zscaler Web Security is a top choice for businesses looing for a web security and filtering service. It’s got great virus and malware protection, excellent auditing and reporting to ensure all employees are safe, and good admin controls to fine tune the filtering to your organisation’s specific needs. There is a high level of customer satisfaction with the service, and Zscaler was one of the first companies in the cloud web security market. There’s minimal software needed, but comprehensive protection offered. Crucially the service performs will, with almost no latency, so your business can carry on working as normal without threat protection slowing down the connection. The only caution is that like many security vendors Zscaler Web Security encompasses may products and features, that can be confusing to navigate. Speak to Expert Insights today to help find the right product and features that are right for you.

Expert Insights would recommend Zscaler Web Security for its excellent threat protection, comprehensive analytics and reporting and granular administrative features.

Overall Score
Threat Protection
Monitoring and Reporting
Administrative Features
Data Loss Prevention

Summary

Review date: October 26th 2018

Symantec Secure Web Gateway came into existence after Symantec bought Blue Coat in 2016 and rebranded their ‘Blue Coat Cloud-Delivered Web Security’ product. The service offers URL filtering, inbound and outbound threat protection, in depth reporting and administration controls. This service has the largest overall market share of the Secure Web Gateways reviewed by Expert Insights. The service integrates many of Symantec’s threat protection and anti-virus products to create comprehensive web filtering for employees and web protection for your organisation.

Benefits of Symanec Secure Web Gateway

  • Powered by Symantec’s Global Intelligence Network which provides real time threat protection updates
  • Integrates multiple Symantec protection and anti-virus products
  • Reliable and trusted brand
  • Integration with a range of products such as data loss prevention solutions
  • Granular security policies allow administrators to monitor, block or allow access to millions of specific URLs
  • Strong reporting and analytics tools
  • Multiple directory integration and authentication options

What you should know about Symantec Secure Web Gateway

  • Expensive option with multiple integrated products
  • Poor support according to customers
  • User interface is less developed and accessible than some competitors such as Zscaler

Expert Insights Verdict on Symantec Secure Web Gateway

Symantec Secure Web Gateway is feature rich, functional and a trusted brand. It’s a safe choice for web security, with good reporting and analytic tools, monitoring capabilities and threat protection. It’s fast and efficient, as well as reliable. There is a large number of Symantec products integrated with this service, contributing to its effectiveness. However, this also means that the service is one of the most expensive secure web gateways on the market. Customers have also reported that the administration tools can be difficult to navigate, likely due to the granular controls. The administrator dashboard offers good monitoring tools but is not as easy to use as the dashboards offered by competitors such as Zscaler. Customers have also reporting that the customer support is poor, with problems being difficult to resolve. The high level of features and reliable service means that Expert Insights would recommend Symantec to corporate organisations who need solid reliable web security and filtering, with granular controls.

Expert Insights would recommend Symantec to large businesses who need the most reliable and trusted web security service.

Overall Score
Threat Protection
Monitoring and Reporting
Administrative Features
Data Loss Prevention

Summary

Review date: October 26th 2018

Zscaler Web Security is a secure web gateway delivered as a cloud service, aiming to give businesses all the protection they need to defend themselves from online threats. The Zscaler platform defends against malware, advanced threats, phishing, browser exploits, malicious URLs and botnets. As well as web security, the service offers web filtering, firewalls and anti-spam functions. Admins have access to real time reporting and centralized analytics to ensure all users are safe from threats.

Zscaler were on of the first companies to offer cloud web security which worked with minimal software installed on a user’s desktop.

Benefits of Zscaler Web Security

  • Good threat protection features including real time threat protection, optional cloud sandboxing for malicious files, anti-virus protection and DNS security
  • Excellent real time visibility analytics and reporting, with per-user views and real time logs
  • Granular administrative controls, including UR filtering, bandwidth control and DNS filtering
  • Focus on data protection
  • Full SLL visibility and smart cloud intelligence
  • ‘Continue anyway’ feature option, so if users know a site to be safe they can click through and reduce the burden on IT teams
  • Reduced latency while still maintaining inspection
  • One click Office 365 integration
  • Good customer service
  • Customers report that the performance is very good, with easy blacklisting and whitelisting
  • High levels of customer satisfaction

What you should know about Zscaler

  • A range of different products and features are offered by Zscaler, so discussions with sales will be necessary to ensure you get all the features your organisation needs
  • Threat intelligence capability research is not as strong as some competitors

Expert Insights Verdict on Zscaler

Zscaler Web Security is a top choice for businesses looing for a web security and filtering service. It’s got great virus and malware protection, excellent auditing and reporting to ensure all employees are safe, and good admin controls to fine tune the filtering to your organisation’s specific needs. There is a high level of customer satisfaction with the service, and Zscaler was one of the first companies in the cloud web security market. There’s minimal software needed, but comprehensive protection offered. Crucially the service performs will, with almost no latency, so your business can carry on working as normal without threat protection slowing down the connection. The only caution is that like many security vendors Zscaler Web Security encompasses may products and features, that can be confusing to navigate. Speak to Expert Insights today to help find the right product and features that are right for you.

Expert Insights would recommend Zscaler Web Security for its excellent threat protection, comprehensive analytics and reporting and granular administrative features.