AppRiver SecureTide


ApprRiver's next generation threat detection technology relies on AppRiver's big data security platform and expert human analysis to identify threats and evolve defenses in real time, keeping customers safe from phishing attacks, Business Email Compromise (BEC) attempts, conversation hijacking, brand forgery attacks and other potentially harmful forms of social engineering.

Overall Score


Overall Score


AppRiver SecureTide Review

Review date: February 15th 2019

Snapshot: Appriver offers phishing, spam and impersonation protection with daily reports.

Who are AppRiver?

AppRiver is a business cyber security vendor founded in 2002 and based in Florida. In January 2019, they were acquired by Zix. AppRiver have a range of cloud based cyber security products that are primarily sold through resellers to companies around the world. Their email security solution is their flagship product. SecureTide is an email gateway product which blocks threats from entering your network. It offers spam and virus protection with a focus on analytics and reporting, while remaining an easy to use service. The service also offers phishing protection, impersonation prevention and domain spoofing protection.

For: Small to mid-sized organisations and MSPs looking for ease of use, strong spam protection and comprehensive analytics and reporting.

Not For: Larger organizations who need advanced threat protection against issues such as botnets and data loss.

AppRiver Features:

  • Impersonation protection technology protects businesses from phishing and spear phishing attacks
  • Comprehensive email quarantines with multiple features and options
  • Outbound email filtering to stop outgoing threats
  • Simple deployment with no hardware or software installation needed
  • Easy to administer with modern user interface
  • User level filtering permission controls
  • Strong focus on reporting and analytics with daily spam and domain statistics reports
  • Well suited to MSPs and resellers with easy deployment and management
  • Strong threat intelligence informing the security platform with five anti-virus engines and ‘Phish Finder’ threat intelligence that learns from phishing attempts

Expert Insight:

AppRiver is offers an email security solution with strong threat protection from impersonation attacks and daily reports and analytics. The service check all names and email addresses to attempt to spot phishing attempts before they enter the email gateway. Spam filtering is robust, and all emails suspected of being a threat are placed into a fully featured and easy to manage quarantine. Daily reports and analytics are provided which can be useful to track threats and gain deeper visibility into email security. AppRiver also offers outbound email filtering. The service is very easy to deploy and administer which means it’s well suited to MSPs and small and medium sized businesses.

SecureTide doesn’t offer the most advanced or granular email security solution. However, it does offer a good layer of threat protection which is easy to manage. It offers organisations deeper insight into their email security and an easy to use service.

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AppRiver Vendor Overview

So what does being phenomenal mean for you? It means you can try out any of our services at no charge for 30 days and make sure they're right for your business. It means you can cancel your service at any time without penalties. And it means you will deal with a well-trained, experienced team of AppRiver employees – available all day, every day – from your first call and every call thereafter. All of that means you'll have fewer issues and that the ones you do have will be resolved quickly and accurately. Our job is simply to make your business better.

But just because it's simple doesn't mean it's easy. We've worked hard to earn the trust of over 67,000 customers worldwide – and keep 93 percent of all our customers since we launched the business. We're still working hard to provide the best customer service in the business because keeping our customers happy today (and tomorrow) is all that matters.

Employees on LinkedIn 220
Glassdoor Rating (46 reviews)
Founded 2002
Revenue $50 to $100 million (USD) per year
Headquarters Gulf Breeze, FL, US
Support Team Location(s) US, Canada, Spain & Switzerland

AppRiver SecureTide Service Overview

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AppRiver SecureTide Features

Explore the key features offered by AppRiver SecureTide. These features are what makes them unique and showcase what they can offer your business.

AppRiver SecureTide Features

Feature Description
Threat Protection Real time threat protection from phishing and malware powered by five anti-virus engines with machine learning algorithms with real time behavioural analysis, sandboxing and URL scanning
Spam Filtering Effectiveness 99% spam filtering SLA, customers report service is effective, search
Reporting and Logging Daily spam reports, 14-30 day retention, domain statistic reports, email log search
Admin Features User level filter permissions, filter settings with white listing and allowed lists, tiered filter permissions, open and closed modes
End User Features Spam report configurable by end users and sent to each end user mailbox
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Score Breakdown

Threat Protection
Spam Filtering Effectiveness
Reporting and Logging
Admin Features
End User Features

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