Crazy Egg

COMPANY: Crazy Egg

Crazy Egg lets you visualize your website's visitors through a heatmap. A heatmap is an easy way to understand what users want, care about and do on your site by visually representing their clicks - which are the strongest indicators of visitor motivation and desire.

This product is:

For: Customers looking for a way to purely monitor user behaviour to test changes.

Not for Customers looking to create polls and surveys to put on their website.

Overall Score

USER REVIEWS (0) view

Overall Score

USER REVIEWS (0)

Crazy Egg Review

Review date: December 18th 2018

Crazy Egg is used by on over 300,000 websites to monitor user behaviour. This allows you to improve your website design. Crazy Egg has a focus on helping customers identify what need improving about a website and helping them to test new ideas. They offer a range of features to help implement this. Heatmaps and recordings are offered to help visualise how customers use the website. There are a range of AB tests on offer to help you try out new ideas. A unique feature of Crazy Egg is an editor which allows you to directly make changes to your website without going through a developer. This allows you to easily test new ideas – but will not work with all websites.

Benefits of Crazy Egg

  • Website editor functionality makes it easy to test new designs without going through a developer
  • Simple to use and intuitive A/B testing functionality and all-round design
  • The recording feature is intuitive and will help identify usability issues with your website
  • Confetti heatmap is a unique feature which allows you to drill down to individual clicks that can be segmented by different metrics
  • Good CRM features
  • Popular with customers for A/B testing

What you should know about Crazy Egg

  • Customers have argued this is a high-cost service
  • There is no option to add polls or surveys to the site to engage with customers, although the service can integrate with third party survey tools

Expert Insights Verdict on Crazy Egg

Crazy Egg is a good option if you are looking for user behaviour management and session recording. These two features are easy to use and offer a range of information. The Confetti heatmap option goes beyond what some competitors offer. You can see individual mouse clicks rather than clusters and break down how different demographics are using this site. This can help you optimise your content for all users. The A/B testing feature is also great, so you can get reports on how changes you make are affecting how people use it. This allows you to improve your engagement rate and capture more leads.

The service is missing a few features that competitors offer, such as the ability to create forms and polls to go on the site. You also cannot view real time user behaviours. This isn’t what you would expect from a high cost service, but this platform does work very well as session recording software. The ability to edit your site and view granular heatmapping options are also features unique to this service. This is a good option for people looking for advanced heatmaps and testing functionality, who don’t mind paying a higher price.

Free Trial

Crazy Egg Vendor Overview

Crazy Egg lets you visualize your website's visitors through a heatmap. A heatmap is an easy way to understand what users want, care about and do on your site by visually representing their clicks - which are the strongest indicators of visitor motivation and desire.

Website https://www.crazyegg.com/
Employees on LinkedIn 18
Glassdoor Rating (0 reviews)
Founded 2005
Revenue Unknown
Headquarters La Mirada, CA
Support Team Location(s) USA

Crazy Egg Service Overview

Crazy Egg Help Center https://help.crazyegg.com/
Free Trial

There are no reviews for this service

Be the first to review this service

Add a review

Crazy Egg Features

Explore the features offered by Crazy Egg.

Crazy Egg Features

Feature Description
Behaviour Monitoring A range of recordings, heatmaps and snapshots showing customer clicks and scrolls. Confetti heatmap shows precise metrics of individual clicks that can be segmented.
Reporting and Analytics A/B testing reports are offered. In-page analytics so you can break down user behaviour as well as a range of other reports.
Polling and Feedback CRM features are offered to help you manage customer relationships, but there are no direct polls that can be added to the site. Third party tools can be implemented instead.
Administration Easy to install behaviour monitoring with one line of code. Multiple product integrations. Very informative help centre offered.
Free Trial

Pricing

Crazy Egg Pricing (Monthly)

Package Price
Basic $29
Standard $49
Plus $79
Pro $189
Free Trial

Score Breakdown

Behvaiour Monitoring
Reports and Analytics
Polling and Feedback
Administration

Videos and Screenshots

Frequently Compared With