Review

KnowBe4

3.5
(2 Reviews) Write a Review
KnowBe4

Snapshot

Market Leader in Security Awareness Training

For

Organizations who have been struggling with stopping phishing attacks and want to help to train users.

Who are KnowBe4?

KnowBe4 is the world’s largest security awareness training and simulated phishing platform. They offer a range of materials and scenarios to help train users to be more aware of social engineering style threats. They provide a range of tests such as simulated phishing, vishing and smishing attacks to identify users who need security training. They provide security awareness training to these customers which comes in the form of interactive modules, videos, games, posters and newsletters. A range of reports show how the overall security awareness of an organisation has been increased through the training process.

KnowBe4 Features:

  • Content library with over 700 engaging training materials made up of videos, games, posters and newsletters available to access based on subscription level
  • ‘Phish alert’ Outlook plug in, means users can report when they think is spam email to IT so they can verify if the email is real or not
  • Training is engaging and well liked by users, with high rates of success according to customers
  • Simulated phishing campaigns can be edited, with customisable landing pages, scenarios and attachments
  • Collection of reports and analytics which show how well security awareness training is working to protect the organisation
  • Easy user management with active directory integration allowing you to track employees progress with training
  • High levels of customer satisfaction with the service
  • Can train users in different types of social engineering attacks, including phishing emails, voice and text or instant messaging

Expert Insight:

KnowBe4 is a market leader in security awareness training. They offer a range of high quality, customisable campaigns to test employees and the service is very easy for IT departments to manage. KnowBE4 offer a range of training materials which help to improve the security of a businesses, and statistics help to show how this is improving over time. This is a hugely popular service with great features such as the phish alert, which allows users to quickly report emails to IT, helping to prevent potentially disastrous data leaks.

The platform is primarily aimed at American companies, with training materials and campaigns aimed mostly at an American audience. It’s a strong security awareness training option for companies around the world, however. It’s hugely popular among customers and for a lot of businesses will be very effective at increasing the overall security of an organisation against phishing attacks.

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Profile: KnowBe4

Category:
Security Awareness Training
Vendor:
KnowBe4
Website:
knowbe4.com
Founded:
2010
HQ:
Clearwater, FL, US
Deployment:
Cloud
Starting Price:
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Suitable For:
Small and Medium Sized Organizations

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User Reviews

Systems Analyst

Existing Customer

Manufacturing, 500-1,000 employees

Used the product for: Less than 6 months

May 8, 2019

3.0

"Helps to stop human errors, but could be more streamlined"

What did you like best when using this solution?

The phishing simulations are customizable, and the solution integrates well.

What did you dislike about using this solution?

I think the reporting could be easier to understand.

Describe your over overall experience with KnowBe4. Did you find this product solved your business needs?

Overall KnowBe4 is okay. I'm struggling to understand the reporting and see how that should translate into training. I think the email templates could be more varied and add more content. I also think that the userface could be more modern.

Information Security Officer

Existing Customer

Finance, 1,000-10,000 employees

Used the product for: 6-12 months

May 8, 2019

4.0

"Engaging Training That Makes Employees More Conscious"

What did you like best when using this solution?

It helps to make employees more security aware by showing what phishing emails look like. The training content is easy for end users to understand and it's easy to run phishing training and testing together. The amount of support and help that KnowBe4 prvoides is very helpful.

What did you dislike about using this solution?

Deployment could have been more streamlined. Most of the difficulty levels are too easy, but the later levels are good at building more security awareness.

Describe your over overall experience with KnowBe4. Did you find this product solved your business needs?

With this platform we have seen employees become more security aware, with less employees clicking links in testing emails. The campaigns help employees to spot suspicious emails and be more confident about reporting suspicious emails.