Review

Lucky Orange

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Lucky Orange

Snapshot

Heatmaps, visitor recordings, live chat and conversion funnels in one platform

For

Customers looking for a good all round conversion tool with the ability to live chat with website visitors in real time.

Who are Lucky Orange?

Lucky Orange is a popular website conversion tool, used on over 100,000 websites. It offers users a range of features to help you engage the people visiting your website. These include a simple to use dashboard, giving you access to a range of analytics and reports. These reports show conversion funnels which tell you where people are entering and leaving your website. The product gives you ways to view user behavior with heat maps and visitor recordings. You can also set up polls and chat to visitors in real time. Lucky Orange has positioned itself, as an affordable, accessible service, with a good range of features.

Features

  • Dashboard is easy to understand and customizable, allowing you to put the information you want to see on the front page
  • Strong analytics and reporting of visitors, such as top visited pages, landing pages, and where readers have come from
  • You can view users of your site in real time, view their past activity, and then start a live chat with them
  • Good range of audience segments to find the audience you need to drive more engagement with
  • Very cost effectivee service
  • Dynamic heatmaps that allow you to see how visitors are interacting with drop down menus, a feature not available with some other platforms
  • Building forms and live chats is easy with advanced features such as ‘Suggested Response’ for automated replies

Expert Insight

Lucky Orange is a great platform to make sure your website is working well and to engage with users. It offers a range of monitoring capabilities which allow you to see how users are interacting with your site and content. The major strength of this service is that it allows you to see what users are doing in real time and allows you to initiate a chat with them through the platform. This can be a really useful tool to get feedback, which is much more personalized than the more static forms offered by some competitor services.

Lucky Orange could be improved in the design department. It’s user interface and dashboard are fully featured but is not as intuitive as some competitors. Poll and live chat windows could also be improved to make them more customizable. However, this is a very well-priced platform with a lot of features to help you improve the engagement with your website.

Get a Quote

Profile: Lucky Orange

Category:
Website Conversion Tools
Vendor:
Lucky Orange
Website:
luckyorange.com
Founded:
Shawnee Mission, KS, US
HQ:
USA
Deployment:
Javascript code inserted onto website
Starting Price:
$10 / user / month

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