Lucky Orange is a great platform to make sure your website is working well and to engage with users. It offers a range of monitoring capabilities which allow you to see how users are interacting with your site and content. The major strength of this service is that it allows you to see what users are doing in real time and allows you to initiate a chat with them through the platform. This can be a really useful tool to get feedback, which is much more personalized than the more static forms offered by some competitor services.
Lucky Orange could be improved in the design department. It’s user interface and dashboard are fully featured but is not as intuitive as some competitors. Poll and live chat windows could also be improved to make them more customizable. However, this is a very well-priced platform with a lot of features to help you improve the engagement with your website.