"Easy to use Email Archiving solution, that just works."
What did you like best when using this solution?
How easy it is to use- Searching through our email data is so quick and really easy and if we need help, we just call our accounts manager. I now feel confident in our eDiscovery responses, they take minutes and I know I am legally compliant. End-user interaction within the system has been pretty much organic and happened without any formal user training, thankfully it has reduced our need to call IT for email related requests. As our end-user has become more familiar with MailMeter they have been helping themselves a lot more than they previously could, they can now search their own archive for any email they have ever sent or received, regardless of whether they have deleted it from their mailbox or not.
What did you dislike about using this solution?
Nothing to dislike about the service. It is a high-quality solution at a great price point. It works efficiently and saves us time and money.
Describe your over overall experience with MailMeter Email Archiving. Did you find this product solved your business needs?
Initially, we needed a solution that would allow us to address our investigative needs in a comprehensive and timely manner. MailMeter provides this and so much more. We consider Waterford Technologies to be a partner. Like a good neighbour, they are there when we need them, but they don’t come bothering us when we don’t. The software just does what it’s supposed to, and it is one less thing for me to worry about. That’s the value a proper supplier should bring to our business.