Seevolution is a good option for companies looking to identify areas where they can improve they user experience. The session recording and heatmapping provide good visibility into how users are using the site. There is some good reporting and analytical functions which allow you to drill down and see how different segments of your audience are engaging with different areas of your website.
The focus on live tracking and analysis will be a benefit to companies with high volumes of traffic at particular times. SeeVolution is a cost effective and easy to use service, which is suited to organizations looking for real time break downs of how people are using website content.