Smartlook is a good solution for customers looking for customer behaviour tracking. There is a range of heatmaps available. Session recordings and event tracking is accessible and effectively show you how users are engaging with your website. The conversion funnel functionality is a stand out feature of this service. Funnels are easy to set up and offer features such as being able to view session recordings at any stage and being able to drill down into different customer segments. This makes it easy to identify the customer journeys of a certain group of users.
Smartlook is an easy to use, low cost service. It’s a good option for small to midsized companies looking for a website conversion platform to track visitor behaviors. It’s a strong platform for session recording, recording visitors on the web or on mobile.