Symantec Secure Web Gateway

COMPANY: Symantec

An advanced, cloud-delivered network security service that enforces consistent Internet security and compliance policies for all users regardless of location or device.

Overall Score


Overall Score


Symantec Secure Web Gateway Review

Review date: December 4th 2018

Symantec Secure Web Gateway came into existence after Symantec bought Blue Coat in 2016 and rebranded their ‘Blue Coat Cloud-Delivered Web Security’ product. The service offers URL filtering, inbound and outbound threat protection, in depth reporting and administration controls. This service has the largest overall market share of the Secure Web Gateways reviewed by Expert Insights. The service integrates many of Symantec’s threat protection and anti-virus products to create comprehensive web filtering for employees and web protection for your organisation.

Benefits of Symanec Secure Web Gateway

  • Powered by Symantec’s Global Intelligence Network which provides real time threat protection updates
  • Integrates multiple Symantec protection and anti-virus products
  • Reliable and trusted brand
  • Integration with a range of products such as data loss prevention solutions
  • Granular security policies allow administrators to monitor, block or allow access to millions of specific URLs
  • Strong reporting and analytics tools
  • Multiple directory integration and authentication options

What you should know about Symantec Secure Web Gateway

  • Expensive option with multiple integrated products
  • Poor support according to customers
  • User interface is less developed and accessible than some competitors such as Zscaler

Expert Insights Verdict on Symantec Secure Web Gateway

Symantec Secure Web Gateway is feature rich, functional and a trusted brand. It’s a safe choice for web security, with good reporting and analytic tools, monitoring capabilities and threat protection. It’s fast and efficient, as well as reliable. There is a large number of Symantec products integrated with this service, contributing to its effectiveness. However, this also means that the service is one of the most expensive secure web gateways on the market. Customers have also reported that the administration tools can be difficult to navigate, likely due to the granular controls. The administrator dashboard offers good monitoring tools but is not as easy to use as the dashboards offered by competitors such as Zscaler. Customers have also reporting that the customer support is poor, with problems being difficult to resolve. The high level of features and reliable service means that Expert Insights would recommend Symantec to corporate organisations who need solid reliable web security and filtering, with granular controls.

Expert Insights would recommend Symantec to large businesses who need the most reliable and trusted web security service.

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Symantec Vendor Overview

Symantec Corporation, the world’s leading cyber security company, helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud and infrastructure. Likewise, a global community of more than 50 million people and families rely on Symantec’s Norton and LifeLock product suites to protect their digital lives at home and across their devices. Symantec operates one of the world’s largest civilian cyber intelligence networks, allowing it to see and protect against the most advanced threats.

Employees on LinkedIn 23963
Glassdoor Rating (3479 reviews)
Founded 1982
Revenue $1 to $5 billion (USD) per year
Headquarters Mountain View, CA, US
Support Team Location(s) California, USA
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Symantec Secure Web Gateway Features

Explore the key features offered by Symantec Secure Web Gateway. These features are what makes them unique and showcase what they can offer your business.

Symantec Secure Web Gateway features

Feature Description
Threat Protection Backed by the Symantec Global Intelligence network with real time updates. Integrates Symantec Anti-Virus engine. Infected client detection. Botnet identification and remediation capabilities.
Monitoring and Reporting In depth-reporting and detailed dashboard.
Administrative Features Symantec Rule Space URL filtering allows admins to monitor block or allow access to millions of URLs. Multiple policy settings for admins.
Data Loss Prevention Integration with Data Loss Prevention Network
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Score Breakdown

Threat Protection
Monitoring and Reporting
Administrative Features
Data Loss Prevention

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