"Great helpdesk, monitoring, and a service that works."
What did you like best when using this solution?
We've been with Fusemail/Vipre for years as a reseller, and have watched their product develop over the years. They are always there with current security changes, and most importantly a great helpdesk. The guys are really responsive, and even help with issues that may not be 100% their issue/fault.
The reporting works well, and being able to confirm to a customer in seconds if a mail has been received/sent works well with our own helpdesk/customer support.
They've recently added DKIM too, which is another security step in place.
What did you dislike about using this solution?
Sometimes the control panel can be a little slow to load up, and not everything is obvious, but once you've learnt how to use it, everything you could possibly need is there.
Describe your over overall experience with VIPRE Email Security. Did you find this product solved your business needs?
Overall, they are great, we have 80% of our customers filtered through them, and still manage to sell it alongside Office 365.