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ZixEncrypt offer policy based email encryption.


Enterprise customers such as financial institutions and banks looking for policy based email encryption.

Who are ZixEncrypt?

ZixEncrypt is a policy based email encryption service which aims to make securing email communications easy. ZixEncrypt scans the content of outbound email and automatically encrypts based on predefined polices, meaning employees don’t have to worry about encryption. Zix also offers end to end encryption via Outlook. Zix is a market leader in email encryption services. They are used by federal banking regulations, over 2000 financial institutions, and one in every five US hospitals.


  • Automated email encryption with no additional user training required
  • Offers broad range of encryption methods, with secure email gateway allowing for ease of use for end users and end to end encryption prioritising protection
  • Supports secure PDF encryption
  • Encrypts attachments as well as the email
  • Many *8customisable policies** offered as to which emails are automatically encrypted and which method of encryption used
  • Pre-defined policy roles available for healthcare, financial, state privacy and education
  • Zix Best Method of Delivery automatically chooses the best method of encrypting and sending emails
  • Outlook plug in allows easy encryption for end users
  • Quarantine system where emails that break the policies are sent to IT for approval
  • Works with all existing email platforms including G-Suite
  • Range of reports and analytics available

Expert Insight:

ZixEncrypt is a comprehensive email encryption tool, which aims for high security while ensuring maximum ease of use for end users. This is reflected in a highly secure service offering a broad range of encryption options, including end to end encryption with S/MIME, secure web portals, and secure PDF encryption. The service automatically decides which of these is the right encryption tool to use per recipient, and it’s easy for the intended recipient to access the encrypted email. End users do not have access to customisable controls such as access revocation as offered by some competitor encryption tools. This is a trade-off, as it does streamline the user experience, but means that they have less security options in their own Outlook. Admins must choose from customisable policies or create their own. These policies define which emails are automatically encrypted, which works well.

ZixEncrypt is aimed primarily at large organizations and enterprise businesses. It has a strong focus on security without compromising on ease of use. Customers looking for a customisable platform with multiple encryption methods are recommended to consider this service.

With the purchase of AppRiver by Zix, it is expected that Zix will start offering their service via MSPs who already sell AppRiver.

Expert Insights would be interested in feedback from existing MSPs on their opinions of the Zix service.

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Profile: ZixEncrypt

Email Encryption
Zix Corp
Dallas, TX, US
Cloud, On-prem
Starting Price:
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Suitable For:
SMB, Enterprise

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User Reviews



Information Technology and Services, 25-100 employees

Used the product for: 6-12 months

May 9, 2019


"I highly recommend the ZixEncryption Service"

What did you like best when using this solution?

There are useful policies that tell end users that the email they are sending should be encrypted. Zix is very easy to use, and lets customers control these policies, like making encryption comulsory for emails with attachments. This is a huge benefit to our customers. It's very easy to set up and deploy with our customer base.

What did you dislike about using this solution?

There's not much to dislike with this solution. Some customers have suggested they'd like to see more reporting.

Describe your over overall experience with ZixEncrypt. Did you find this product solved your business needs?

Zix allows us to make sure that all our customers can secure email safely and securely. I like how easy it is to install and how well it integrates with Office 365. Their support is also very useful.